c444 Privacy Policy

1 Introduction and Scope

c444 (referred to hereafter as "we", "us" or "the platform") places the highest priority on protecting the privacy of its users. This privacy policy applies to all members who have registered and are using services on the c444casino.cam website.

The purpose of this policy is to clearly inform you about what personal information is collected while you use the c444 platform, how that information is processed, and in what circumstances it may be shared with third parties. Alongside our Terms and Conditions, this privacy policy is an important legal document that takes effect from the moment you open an account.

By creating an account or using services on the c444 platform, you are considered to have accepted the terms set out in this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using the platform.

2 Types of Information Collected

c444 collects two types of information to operate its services — personally identifiable information and non-identifiable technical usage information. A detailed description of each category is given below:

2.1 Personally Identifiable Information

• Full name and date of birth (for account verification)
• Mobile number and email address
• National ID card or passport details (for identity confirmation)
• Financial transaction details — information related to deposits and withdrawals made through bKash, Nagad, Rocket or bank transfer
• Password provided at account creation (stored in encrypted form)

2.2 Non-Identifiable Technical Information

• IP address and device type
• Browser and operating system information
• Time spent on the website and details of pages visited
• Gaming activity history — bet amounts, win and loss records
• Data relating to referral sources and marketing channels

3 How Information Is Collected

c444 collects user information through various methods. These methods are transparent and based on user consent:

3.1 Information Provided Directly

We collect information that you provide directly during account registration, the identity verification process, filling in deposit and withdrawal forms, and when contacting our support team.

3.2 Automatically Collected Information

When you use the c444 website or app, certain technical information is collected automatically through cookies, log files and similar technologies. This information is primarily used to maintain the functionality of the platform.

3.3 Information Received from Third Parties

We may receive necessary information from payment processing service providers (such as bKash, Nagad, Rocket and banking institutions), identity verification agencies, and fraud prevention specialists.

4 Purpose of Using Information

c444 uses user information only for specific and legitimate purposes. Under no circumstances will your information be sold or transferred for commercial purposes without authorisation.

Your financial transaction information is shared with the relevant service provider only for the purpose of processing payments. c444 never stores complete details of your payment method on its own servers.

5 Data Storage and Security

c444 has put in place industry-standard technical and organisational measures to protect your personal information. Our commitment to data security is as follows:

5.1 Technical Security Measures

• Use of SSL (Secure Socket Layer) encryption for all data transmissions
• Storage of sensitive information (passwords, payment data) using advanced encryption technology
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP-based) facility
• Automatic detection of suspicious activity

5.2 Data Retention Period

c444 retains your personal information for as long as your account remains active. Even after an account is closed, information may be kept for as long as necessary to meet legal obligations, resolve disputes and enforce agreements. Once the need has passed, information is securely deleted.

6 Sharing Information with Third Parties

c444 does not sell or rent your personal information to any third party. However, in limited circumstances, necessary information may be shared with specific partners:

6.1 Payment Processors

Minimum transaction-related information is shared with bKash, Nagad, Rocket and associated banking institutions to process deposits and withdrawals. This information is used solely for the purpose of completing the specific payment.

6.2 Identity Verification Services

Necessary information may be shared with specialist verification services to confirm your age and identity. This is part of implementing the platform's security and responsible gaming policy.

6.3 Disclosure for Legal Reasons

Necessary information may be provided to relevant authorities pursuant to a court order, government investigation or legal obligation. In such cases, c444 will endeavour to notify the user in advance wherever possible.

6.4 Technology Service Providers

Trusted technology partners are engaged for cloud hosting, data analytics and customer support software operations. These partners are bound by strict confidentiality agreements and may not use the information they receive for their own purposes.

7 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the c444 website. These help make your browsing experience more convenient and ensure the platform functions correctly.

7.1 Essential Cookies

These cookies are necessary for the basic operation of the website. They are used to maintain login sessions, manage security tokens and remember your preferences. Disabling these cookies may cause the website to not function properly.

7.2 Analytics Cookies

Analytics cookies are used to understand how users interact with the website. This information helps us improve the performance and usability of the platform. These cookies do not personally identify individuals.

7.3 Cookie Controls

You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may limit certain services.

8 Your Rights and Options

As a registered member of the c444 platform, you have certain important rights over your own information. You may exercise these rights at any time:

To exercise these rights, please contact our support team via live chat or email. We will process your request as promptly as possible. Having control over your own information as part of Responsible Gaming gives you a safer gaming environment.

9 Protection of Minors

The c444 platform is operated exclusively for individuals aged 21 and above. Collecting, processing or storing information belonging to minors is entirely against c444's policy.

The registration process includes an age verification step, and if c444 ever becomes aware that a person has created an account while under the age of 21, that account will be suspended immediately and all associated information will be securely deleted.

If you suspect that a minor has registered on our platform, please notify our support team without delay.

10 Changes and Updates to This Policy

c444 may review and update this privacy policy from time to time. Such changes may be made due to changes in the scope of services, the addition of new technologies or legal requirements.

If significant changes are made, we will notify you in the following ways:

• Displaying a notification when you log in to the platform
• Sending details of the update to your registered email address
• Changing the "Last Updated" date on this page

Continued use of the platform after any changes will be considered acceptance of the updated policy. You are encouraged to always read the latest version.

11 Contact and Complaints

If you have any questions, concerns or complaints about this privacy policy, please get in touch with us. The c444 support team is available seven days a week, twenty-four hours a day in both Bengali and English.

To learn more about us, visit the About Us page, which contains detailed information about the c444 platform's identity and objectives.