c444 Terms and Conditions

1. Introduction and Applicability

These Terms and Conditions ("Terms") form a binding agreement between c444 Casino ("Platform", "we", "us") and its members ("you", "user"). By opening an account at c444, accessing the site, or using any game or service, you are considered to have fully accepted these Terms.

These Terms may change from time to time. If there are any significant changes, we will notify members through the platform. Continuing to use the platform after any change indicates that you have accepted the updated terms.

Along with these Terms, you are also requested to read our Privacy Policy and Responsible Gaming Guidelines, as they are also considered part of this agreement.

2. Eligibility and Age Requirement

The following eligibility requirements are mandatory to use the c444 platform:

• You must be 21 years of age or older. No person under the age of 21 may register on this platform or use any of its services.
• You must not reside in a jurisdiction where online gambling or betting activities are completely prohibited.
• You must act on your own behalf and may not manage an account as a representative of a third party.
• Only one account per person is permitted. Creating multiple accounts may result in all accounts being closed and the associated balances being forfeited.

c444 may at any time — during or after registration — request identity documents or other paperwork for age verification. Some account features may be restricted until verification is complete.

3. Account Registration and Security

When registering at c444, members must provide accurate, complete, and up-to-date information. Registering with incorrect or misleading information is considered a violation of these Terms.

3.1 User Responsibilities

• It is the member's own responsibility to keep their account login details (username and password) completely confidential.
• The member is responsible for all activity that takes place under their account.
• If you suspect unauthorised access to your account, you must notify our support team immediately.
• Transferring, selling, or sharing your account with anyone else is prohibited.

3.2 Account Suspension and Closure

c444 reserves the right to suspend or close an account without notice in the following circumstances:

1. Violation of any provision of these Terms
2. Evidence of fraud, manipulation, or other dishonest activity
3. Violation of bonus terms or misuse of bonuses
4. Money laundering or suspicious financial activity
5. Failure to cooperate with the verification process

4. Deposits and Withdrawals

The following methods may be used for financial transactions on the c444 platform: bKash, Nagad, Rocket, and bank transfer (including major commercial banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

4.1 Withdrawal Terms

• At the time of withdrawal, the member's account must be fully verified.
• Withdrawals are generally made through the same method used for the deposit.
• The relevant wagering requirements must be met before withdrawing a bonus balance.
• c444 reserves the right to verify any suspicious withdrawal request and may request additional documentation if needed.

5. Bonuses and Promotional Offers

c444 offers various types of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the relevant promotion page.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before withdrawal.

5.2 General Bonus Policy

• Wagering requirements must be met within the specified time limit to retain the bonus.
• Each bonus is valid for a fixed period and will be automatically cancelled upon expiry.
• Multiple bonuses may not be used at the same time unless specifically permitted.
• If a bonus is misused or an attempt is made to claim a bonus through dishonest means, the bonus will be cancelled and the account may be suspended.
• Winnings earned through bets made with bonus balance may only be withdrawn after the wagering requirements have been met.

6. Gaming Rules and Prohibited Conduct

All gaming activity at c444 is conducted fairly and transparently. Members must follow the policies below:

6.1 Permitted Activities

• Using all games and sports betting options available on the platform.
• Placing bets responsibly for personal entertainment.
• Communicating with the support team in an honest and cooperative manner.

6.2 Prohibited Activities

The following activities are strictly prohibited:

1. Using any software, bot, script, or automated method to place bets.
2. Exploiting any technical error or bug in the system for unfair advantage.
3. Account cloning, use of proxies, or identity fraud.
4. Attempting to access another member's account.
5. Placing bets using funds belonging to a third party.
6. Conducting harmful activity on the platform's servers or network.

If these rules are violated, c444 may immediately close the account and forfeit all balances and rewards.

7. VIP Program and Rewards

c444's VIP program has three tiers — Bronze, Silver, and Gold. Each tier comes with various benefits including weekly cashback.

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback

Weekly cashback is calculated at the applicable rate on the week's total net loss (total losses minus total winnings). For example, as a Silver member, if your net loss in a week is ৳20,000, you will receive ৳20,000 × 0.5% = ৳100 cashback.

Decisions on VIP tier upgrades are made at c444's discretion and depend on consistent active gaming activity. c444 reserves the right to change VIP terms at any time.

8. Support Services and Contact

c444's support team is available seven days a week, 24 hours a day, in both Bengali and English. Members can get in touch via live chat or email.

Respectful communication is expected when contacting the support team. If abusive, threatening, or inappropriate language is used, c444 may decline to provide service.

Support email: [email protected]

For general questions, visit our Frequently Asked Questions (FAQ) section — answers to many questions about accounts, payments, bonuses, and gaming can be found there.

9. Privacy and Personal Data

c444 takes the protection of members' personal data seriously. Members can visit our Privacy Policy page to learn in detail how their personal data is collected, used, and stored.

By registering, you agree that c444 may use your information for service delivery, verification, fraud prevention, and legal compliance. The transfer of data to third parties is described in detail in the Privacy Policy.

10. Responsible Gaming

c444 believes that gaming is a form of entertainment — not a solution to financial problems. We encourage members to play responsibly and provide various tools to support this.

Members may request to set deposit limits on their account, temporarily suspend their account, or permanently deactivate it. For more details, visit c444's Responsible Gaming section.

This platform is for members aged 21+ only.

11. Limitation of Liability

c444 accepts no liability in the following circumstances:

• If a gaming session is disrupted due to internet disconnection or a technical fault.
• If there is an error or irregularity in a third-party game provider's software.
• If a member suffers loss due to unauthorised third-party activity.
• If a member is unable to use the service due to a problem with their own device or network.

However, c444 will always attempt to resolve member issues promptly, and where a member suffers financial loss due to a technical fault, c444 will consider providing appropriate remedy subject to verification.

12. Dispute Resolution

If a dispute arises between c444 and a member, both parties will first attempt to resolve it through discussion. The member should first contact the support team to submit a complaint.

After a complaint is submitted, c444 will investigate within a reasonable time and inform the member of the outcome. During the investigation, the relevant account's activity may be temporarily restricted.

12.1 Final Decision

In any dispute regarding game outcomes, technical matters, or bonuses, c444's decision shall be considered final, unless the member can demonstrate that the decision was made with a clear error or bias.

13. Intellectual Property and Content Ownership

The overall design, logo, content, software, graphics, and other materials of the c444 platform are owned by c444 or the relevant third-party supplier.

Members may use the platform for personal and non-commercial purposes. Reproducing, distributing, or commercially using any content from the platform without written permission from c444 is prohibited.

14. Changes to Terms and Enforceability

c444 reserves the right to change, amend, or update these Terms at any time. The version published on the platform after any change will be considered the effective version.

If any provision of these Terms is found to be invalid or unenforceable for any reason, the remaining provisions will remain fully in force. A waiver of any part of these Terms will not be considered a waiver of any other part.

To learn more about the c444 platform, visit our About Us section, which provides an overview of the platform's goals and services.